The next behaviour in the 5 Behaviours is Accountability. Attempting to lead a sales team without accountability is tantamount to walking around in the dark without a torch. It’s imperative that a performing business sets targets and standards, that are consistently maintained and reviewed. That isn’t to say that we need to micromanage those in our teams, but empowering leaders and sales professionals to hold themselves accountable can be incredibly powerful.
Gone are the days of red-faced managers screaming at people; through quality Learning & Development you can set up accountability in your organisation the right way, and truly get the best out of your people.
How do you approach accountability in your business? Let us know in the comments